Privacy Policy - Vet in Sale Creek | Sale Creek Veterinary Services

Effective Date

This Privacy Policy is effective as of July 30, 2025.

Introduction

Sale Creek Veterinary Services (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients, their pets, and any individuals who use our veterinary services, website, or communicate with us by any means. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic, use our website, or engage with us in other ways.

By using our services or accessing our website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.

Information We Collect

Personal Information

We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you:

Register as a client
Schedule appointments
Request information about our services
Communicate with us via phone, email, website forms, or in person
Participate in surveys, promotions, or events

This information may include:

Name
Address
Email address
Phone number
Pet information (name, breed, age, medical history, etc.)
Payment information (credit card number, billing address, etc.)
Any other information you choose to provide

Non-Personal Information

We may collect non-personal information about you automatically when you interact with our website. This may include:

IP address
Browser type
Operating system
Referring website
Pages visited and the time and date of your visit
Device information

How We Use Your Information

We use the information we collect for various purposes, including:

To provide veterinary care and services for your pets
To schedule and manage appointments
To communicate with you regarding your pet’s health, appointments, and our services
To respond to your inquiries and customer service requests
To process payments and billing
To personalize and improve your experience with our services
To send promotional materials, newsletters, and updates (with your consent where required by law)
To comply with legal requirements and protect our rights and property
To analyze website usage and improve our website and services

Disclosure of Your Information

We may share your information with third parties in the following situations:

Service Providers: We may share your information with vendors, contractors, and other third parties who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, and marketing assistance.
Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or to protect the rights, property, or safety of Sale Creek Veterinary Services, our clients, or others.
Business Transfers: In the event of a merger, sale, or transfer of some or all of our business or assets, your information may be among the transferred assets.
With Your Consent: We may share your information with third parties for any other purpose disclosed to you at the time your information is collected, with your consent.

Security of Your Information

We take the security of your information seriously and implement reasonable measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Physical safeguards at our clinic
Technical safeguards such as encryption, firewalls, and secure servers
Administrative safeguards including staU training and privacy policies

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Retention of Information

We retain your information only as long as necessary to fulfill the purposes for which it was collected, as required by law, and for legitimate business purposes. When your information is no longer needed, we will securely delete or anonymize it.

Your Choices and Rights

You have certain rights regarding your personal information, including:

The right to access and obtain a copy of your personal information
The right to correct inaccuracies in your personal information
The right to request deletion of your personal information, subject to legal or contractual obligations
The right to withdraw consent to the use of your information (where applicable)
The right to object to certain processing activities

To exercise any of these rights, please contact us using the details at the end of this policy. We will respond to your request in accordance with applicable law.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze website usage, and for marketing purposes. You may adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that some website features may not function properly if cookies are disabled.

Links to Other Websites

Our website may contain links to third-party websites that are not operated by Sale Creek Veterinary Services. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the “Effective Date” at the top of the policy. Your continued use of our services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We are committed to resolving any concerns you may have and ensuring the integrity and protection of your information.